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December 26, 2007

Computer or human packing error in HD DVD movie set from Costco

movies — by TDavid @ 6:57 pm PST
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We picked up a set of four HD DVD movies from Costco for $55 as a Christmas present.

What is the problem with this four HD DVD set?

The movies in the set: Happy Feet, Tim Burton’s Corpse Bride, Scooby-Doo and The Antbully. I’ve only seen Scooby-Doo so far which ironically has something to do with the problem with the set. See if you can tell the problem with the set pictured above that we didn’t realize until opening the package. We should have seen the problem before paying for it, but didn’t.

We’ll be checking this more carefully heretofore.

Costco had no problem refunding, even though the item had been opened. We repurchased the same set. Of the hundreds of movies (1,000+ more likely) we’ve purchased over the years this is the first time this particular problem has ever happened.

A rare computer or human packing error?

RSS Feed comments for this post 3 Comments »

  1. the 2 movies at the back are the same… Ant Bully I guess

    Comment by Ken — December 26, 2007 @ 7:05 pm PST

  2. That was fast — and correct. Well done, Ken :) Scooby-Doo was missing. Now I wonder if these are packaged by computers are humans? An did somebody else receive two Scooby-Doos in their set with a missing Ant Bully?

    Comment by TDavid — December 26, 2007 @ 7:11 pm PST

  3. I’m almost 100% positive that the packages must be machine-packed, it’s the only way to get them done in a timely fashion … and with human packing you’d see errors like this a lot more often…

    Perhaps they use the same machine for different box sets, and it was loaded incorrectly? A lot of potential for human error even if it was machine packed ..

    Comment by Kevin — December 29, 2007 @ 12:50 am PST


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