Up until today I hadn’t used Skype’s click to call from web page function in a real world scenario. Since at home we now only have Skype I had a need to check on buying a replacement AC Adapter for one of our laptops. I visited the Best Buy website, clicked on store locator, typed in our zip code, found the store and then clicked on the link to generate a SkypeOUT call. The telephone number link was automatically converted using the Skype for Firefox extension.

We’ve since returned the phone I reviewed (stopped working) and are currently using a headset. Best Buy has a USB powered device that allows plugging in any standard phone for like $50 that we’re planning to buy. In the meantime, I’m getting used to using the phone and computer as one.

Checked out Radio Shack store locator and look at how easy it was to click and call:

If you run into one of those automated phone systems, you can use the Skype dialpad to punch in numbers. I realize this is probably old hat to regular SkypeOUT folks, but it was new to me. I can’t use any of those automated systems when calling through OnStar in my car because there is no dialpad.

Phone books in 2006
I don’t think traditional phone books are going anywhere any time soon, but today’s use of Skype and click to call inside web pages reminded me that technology can improve on processes and save time. Why would I go searching for a dead tree phonebook — when I had an internet connection (that’s the big part) — to find a number when I can just hit a company’s webpage and click a link? And the cost of this technology? About $40/year since skypeOUT calls inside the US are currently free. Progress.

• Free calls to toll free numbers from SkypeOut now available
• How to bypass automated phone systems to reach human operators
• Stores open on Thanksgiving
• Is Skype going backwards with pay-per-minute billing?
• Skype to go to release status in summer with SkypeOut paid service
• Skype toolbar beta unimpressive so far