Comments on: Article shows 12 recent examples of Vonage indirectly funding spyware

By: ananymous

ananymous — Sat, 17 Mar 2007 07:43:57 +0000

There are frequent pblms in the calls ultimately i got frustated and I cancelled my account and was told that I could keep their device because I was with them for a year. Now I am being charged 95.99. Oh, and I can’t get over the disconnection fees. Hello, where the hell did I agree to a contract?
They are so quick with the billing but when it comes to service, they suck. VONAGE IS HORRIBLE

By: Make You Go Hmm: » Vonage out, Skype back IN/OUT

Make You Go Hmm: » Vonage out, Skype back IN/OUT — Mon, 24 Jul 2006 15:16:55 +0000

[…] As mentioned last week, we’ve had it with Vonage and decided to cancel our account. It wasn’t from bad customer service or shoddy call quality, it was because of the negativity that has swirled around the company since they went public. The numerous class action lawsuits, the floundering stock price, the overspending on internet advertising some of which is indirectly funding spyware/adware. Add all that up and it can drive away customers who have been happy for over two years. […]

By: TDavid

TDavid — Wed, 19 Jul 2006 01:25:11 +0000

We saved a ton of money switching 75% of our business lines and all of our residential lines to Vonage, Davis. In our area 2+ years ago there was no such thing as unlimited long distance (a local phone company has a monopoly and they weren’t offering in our area), we were paying around 11 cents per minute on average which adds up when a large percentage of clientele is long distance. Our typical long distance bills for our all our phone lines for both our businesses (six of them at the time) ran anywhere from $750-1,000 USD+ per month. The switch to Vonage completely eliminated the long distance fees and eliminated a huge amount of line charge taxes.

I’ve not been as impressed with the call quality overall of Skype compared to Vonage. When Skype has a good connection it’s great but when it’s bad it’s chop-chop-choppy.

By: Davis Freeberg

Davis Freeberg — Tue, 18 Jul 2006 22:18:01 +0000

Frankly, I’ve never understood the whole Vonage thing. So you pay $20 a month so you don’t have to pay AT&T $15? I’m all for helping out innovative businesses, but it seems to me that taking the company was being pruned to go public from the get go and given the fairly low barriers to entry, that the founders were looking for an exit strategy. Personally, I’ve been pretty thrilled with Skype and would much rather pay .02 a minute to Skype out then $20 per month to have unlimited calling. Between Skype and a prepaid cell phone, it’s gotten pretty cheap for telephone service. Now if we could only figure out a way to use the internet to fuel my car . . .

By: TDavid

TDavid — Tue, 18 Jul 2006 20:35:18 +0000

The worst part is Vonage service for the most part has been good. It’s mostly all this external BS. This has all the signs of wheels coming off the cart. Got to get out before that happens. We’ve started looking around.

By: Sterling Camden

Sterling Camden — Tue, 18 Jul 2006 20:09:25 +0000

Can things get any worse for Vonage? They’ve become the poster child for f***ing things up.
Sorry, can’t provide any advice — believe it or not, I haven’t ventured into VOIPland yet. Let us know what you choose, though.