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April 20, 2006

Newsgator and Google privacy concerns raised by Hmm reader

blogs and podcasting, finance — by TDavid @ 10:59 am PST
New! F = please no more posts like thisD = not among your best stuffC = average postB = good post, I liked itA = great post, please create more like this (Hmm, no ratings yet)
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Yesterday I realized my primary browser in Windows was Firefox and was curious what other readers were using. This morning an interesting comment came in from a Hmm reader who points out that he uses Firefox primarily for security reasons. This is why many cite Firefox as being inherently better than IE, but Firefox hasn’t been without its share of security woes.

And then the reader mentioned another reason he uses Firefox that I hadn’t given much thought.

Hmm reader David curiously writes (emphasis mine):

I can conveniently control (and in most cases this means deny) javascript usage, cookie usage, and ad displays on a per website basis. It really enhances my browsing experience. A good example (TDavid) is that I can let makeyougohmm and sitemeter run javascript while denying javascript to the third party sites linked here that don’t respect my privacy (newsgator, google-analytics, and googlesyndication.)

The newsgator rating at the end of posts is very new and its quite perceptive of David to notice that. I had planned to write about why I added that a couple days ago — as a test, mind you, which most things tried out here are exactly that — and see what readers thought about it.

You can find the Newsgator star rating at the bottom of this post near the share/bookmark section. On David’s comments I decided to revisit the NewsGator privacy policy (and implications) for using this star rating code.

I didn’t see anything there that made me think the service was invasive. Somebody please link to something that will educate me otherwise.

Therefore, I remain puzzled how the use of Newsgator star rating does not respect reader privacy? Interestingly enough I added that as a feature so that Hmm readers could rate the posts they liked/disliked daily on a 1 (bad) to 5 (best) rating quickly, painlessly and easily without leaving the post and so it could help me determine the week’s best posts for the new Hmmcast that is created and shared every Friday. I want readers to have a stake in being able to help choose the week’s most Hmm-worthy posts. Sometimes by using third party stuff it makes the process even more open than using first party code.

I’m a programmer as many realize and it’s not terribly complicated to create a rate this post function that wouldn’t rely on any third party code. One of the big concerns with rating scripts is preventing ballot stuffing. Some combination of IP/cookies/sessions/user data is usually employed to counteract someone just sitting there and voting over and over again. Every rating script I’ve ever seen that doesn’t tie ratings to a user login is trivial to bypass.

I could also use my own stats tracking (and do, actually) but there are some good reasons to use third party tracking when it comes to advertisers and for transparency when sharing stats publically. The most obvious of which is there can be no argument of cooking the books on my part. If the Site Meter stats say Hmm did 10,000 visitors you know we did at least that much. I’d be one of the first people to complain about the accuracy of third party stats, but there is one thing that cannot be argued: third party stats are independent data. If I write that we did 100,000 visitors and yet Site Meter showed we did 1,000 readers can draw their own conclusions about who is full of it. I like using third party information for that very reason. It can add credibility.

But using third party tools at a price to user privacy is a concern which I don’t take lightly. Therefore, my question for readers (and David too if he wants to come back and share additional information of course): is this a legitimate concern?

Google Analytics is pretty handy information for a webmaster but David raises an interesting question there as to if the use of this is invasive to some readers. Please use the comments/trackbacks to discuss with me specifically what concerns readers about Google Analytics. I would be willing to remove the code if enough readers were concerned about the use of that here. I go by server stats for most things anyway, but I tried out Google Analytics to see what they offered and how the service works like I do many things.

Wouldn’t be opposed to removing Google Analytics. And definitely wouldn’t be opposed to removing the Newsgator rate the post.

As for Google Syndication? Does David mean the contextual ads? Do those bother your privacy? I’m probably opening up a privacy can of worms here, but how do Google contextual ads invade any reader’s privacy? Yes, they might use the IP address to return localized ads, but you know what I think of that? So freaking what. I don’t care if people know “about” where I am located because it’s right in (most of) my bios. [Update: and it’s been listed on our business contact page for years]

I’m not interested in doing something that creates some huge privacy concern but at least with the information I have as of this writing, I’m not removing Google Adsense for privacy reasons. Sorry. If that loses any readers because I make a stand on that one but I’m going to have to see some empirical and very evil privacy implications related to Google Adsense before those ads go away.

And BTW, you can get 99% of the content from this blog in the RSS reader without any third party javascript code.

Fear not, I
I’m not afraid of my online tracks being followed, my search keywords being tracked, my sales, music, movies being watched so worthwhile and interesting recommendations can be made, etc, because you know what? That might be helpful and save me time and open my mind to content I might not otherwise find. Where I start to become concerned about privacy is when Google or Newsgator or Company X shows up at my home and starts offering to sell me stuff directly based on my internet activity. If I don’t invite them to my home, I don’t want to see them there. That’s the type of privacy that concerns me.

As for showing up at my business? Heck, Google hasn’t showed up there yet except to deliver Adsense checks. Compared to these asswipes who try to get us to renew our domains through their registrar service. They send what looks like a renewal bill for our domain. It’s extremely deceptive and the only way they get this address is by illegally mining WHOIS.

Just as David points out you can use plenty of tools to stop this third party tracking from happening, so use them if you are all that concerned. Me? I want people to be able to know when I’m at their website and that it’s not some guy in Russia pretending to be me. Look at my IP, see that it’s coming from/near Puyallup, WA 98375, I really do not care. I also want to know when some blogger is showing me stats so that I might be interested in advertising that the numbers are somewhat accurate and can be independently verified.

I realize some people are concerned by Google’s success and worried about the power they wield, but I have to see something really truly evil before I change trains. Disclaimer: I own GOOG stock, so I am not just writing here with no skin in the game. If I thought they were truly evil, I’d be selling the stock now, not sitting here writing this. Do I think Google does some stupid things? Yes. Do I like everything they have done? No. Do I think they could have privacy problems in the future? Yes.

What do you think? Are privacy concerns for any of these third party programs legitimate? Google Analytics, Google Adsense and Newsgator?

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RSS Feed comments for this post 6 Comments »

  1. TDavid, hi there :).

    Actually, I’m a bit paranoid online simply because a lot of what I do for a living involves tracking people and what they do on our corporate web site (sorry, can’t name the company). I know what we can do online if we want to and therefore I don’t trust any third party, especially those in the business of tracking people. Please don’t get me wrong, I support personally customized web browsing. The problem is, a few bad players (like ClickPoint) have ruined it as far as I’m concerned, and the US Congress continues to support company’s desires over individual’s privacy concerns. So, for now (essentially as long as we have opt-out based privacy laws) I don’t let anyone collect any information on me except the absolute minimum. It’s not a dig against Google per se, it’s just they don’t have an opt-in based tracking so they are on the “bad” list for now.

    By the way, I also own Google stock. :)

    Comment by David — April 24, 2006 @ 9:05 am PST

  2. I have a very big concern with Privacy, what can you tell me that may help?

    I’ve just recently started a blog on Wordpress.com. I had no idea that when I was leaving comments my IP address was right there, point blank, staring them in the face. I have an abusive ex that I don’t need him to find me.

    I can blog on any other site and those bloggers, who are regular bloggers just like myself, do NOT have access to my IP address so freely like Wordpress has made damn sure to provide to it’s users. I do not want other people’s ip’s and I certainly don’t want them having mine.

    Yet I have no choice in the matter.

    This is completely wrong. This is a service that I, I repeat, I should have the option as to whether I want to make my IP address available to bloggers.

    And while you might not have an issues about privacy and them showing up at your door… what about those people who live in small towns? For instance, children are told not to use the internet to provide personal information, such as where they live, and that they are to list the next big city to them so that child molestors don’t have the option to anticipate how easy it would be to go to the main street, sit there, and wait.

    It’s very unnerving.

    I’m not impressed by it. My ip address should only be available to Wordpress in this case. NOT to bloggers who use Wordpress. This is completely unacceptable and wrong.

    I could go into a whole lot of details here. And I’m sure when I come back here to read your response I most likely will if you haven’t given me some kind of solution! And I would hope you start to see why it IS a concern rather than to be naive about privacy and shrug it off.

    Thank you.

    Comment by Wordpress user — February 28, 2007 @ 12:00 pm PST

  3. Hello Wordpress user - every server you connect to has your IP information. If you are really concerned, use a proxy service like anonyomizer or an TOR onion router or something.

    It’s not considered very good form to openly broadcast the IP address of site visitors/commenters which I don’t believe wordpress.com does. I have your IP address here for leaving comments but would only use it if our services in some way were being abused. That includes spammers, overzealous bots or outright denial of service attacks.

    I personally have no interest in tracking down normal human readers unless they try to be destructive or harassing in some way to our server and service. Can’t speak for other webmasters, but that’s how we play things with our stuff. We also use third party stats tracking software (site meter and Google analytics) which track innocuous (IMO) things like browser type, OS, screen size, country of origin, referring URL, etc. It’s all explained in our privacy policy at the bottom of the page.

    I’m not naive that privacy is a concern and I’m not shrugging it off, just explaining how things operate here and if you choose to visit any of our sites, then you are consenting to that — or must leave and visit sites which don’t tell you what information they are collecting and what they do with it, if anything.

    Bottom line: there are technical ways you can better protect your identity and location, so do some searching and employ those if you’d like.

    Comment by TDavid — February 28, 2007 @ 12:55 pm PST

  4. Bottom of our HOME page, I should have said, is where the site privacy policy is listed, it’s not on the bottom of the individual post pages as of this writing.

    Comment by TDavid — February 28, 2007 @ 12:56 pm PST

  5. […] We tried doing a third party star rating system here one time at Hmm last year and it didn’t get much action. Probably because it was a third party hosted deal (I don’t blame readers for having those concerns, although I don’t think the program we used was doing anything evil), wasn’t integrated very well into the site and was stuck at the bottom of the post instead of near the title section. Bottom line, it got axed after about a month or two. […]

    Pingback by Getting more interactive, go ahead and grade me » Make You Go Hmm — March 23, 2007 @ 9:24 am PST

  6. I was really, really shocked at the information that was available through google-analytics when I tried it out for a website I had been developing. Simply way more information than I want about myself floating out there. So, I might use it at a client site - but for myself - forget it. I only VERY selectively allow Javascript, selectively allow cookies from site-to-site, absolutely NO third-party cookies and flush my cache thoroughly when I close Firefox. I use Tor occasionally. I have permanently blocked google-analytics and adsense from my browser.

    There is precious little enough privacy in the world today. I DON’T want to be tracked from site to site - where I go is MY business - not anyone elses. If I want to find something - I will. I don’t want to have merchandise pushed on me like I were at a used car lot and trying to fend off sleazy salesguys. Enough commercial pressure in the world as it is. I very deliberately avoid any targeted ads directed at me from places I go regularly …no sense encouraging the invasion, I figure.
    BTW, most privacy policies are an absolute joke - I figure very few people must read them…

    Does it make the Internet less “friendly” - absolutely. It’s a pain in the ass at times. Is it worth it to protect the privacy that I treasure? Absolutely. People that blithely leave Javascript turned on, click on every ad and link in sight - are pretty naive. FYI, I’m a software security architect - and I’ve seen enough to convince me that this (at least) the minimal measures I should take.

    Comment by Chana — January 3, 2008 @ 10:32 am PST


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