Comments on: Day 445: Tablet I/O board problems http://www.makeyougohmm.com/20060304/3020/ Technology, music, video, art, news, reviews and muse on the web Wed, 08 Oct 2008 06:45:51 +0000 http://wordpress.org/?v=2.2 By: Make You Go Hmm: » Day 472: All tablet 5th grade and 2nd year tablet hardware woes http://www.makeyougohmm.com/20060304/3020/#comment-63968 Make You Go Hmm: » Day 472: All tablet 5th grade and 2nd year tablet hardware woes Fri, 31 Mar 2006 01:49:29 +0000 http://www.makeyougohmm.com/20060304/3020/#comment-63968 [...] Today is day 472 in my engaging Tablet PC journey and some might have noticed I haven’t been writing as much about the tablet since my I/O problems began near Day 445. It amazing how much wind from sails computer hardware problems can bring on. It’s true that if I would have shipped it in for repair I would have gotten it back by now, but a lingering thought disturbs me that this isn’t really hardware related, despite what Motion support told me. [...] […] Today is day 472 in my engaging Tablet PC journey and some might have noticed I haven’t been writing as much about the tablet since my I/O problems began near Day 445. It amazing how much wind from sails computer hardware problems can bring on. It’s true that if I would have shipped it in for repair I would have gotten it back by now, but a lingering thought disturbs me that this isn’t really hardware related, despite what Motion support told me. […]

]]> By: Sterling Camden http://www.makeyougohmm.com/20060304/3020/#comment-54599 Sterling Camden Sat, 04 Mar 2006 18:46:52 +0000 http://www.makeyougohmm.com/20060304/3020/#comment-54599 I got the same verification popup, but I thought it might be how I got to your site. I guess not. I got the same verification popup, but I thought it might be how I got to your site. I guess not.

]]> By: TDavid http://www.makeyougohmm.com/20060304/3020/#comment-54597 TDavid Sat, 04 Mar 2006 18:30:31 +0000 http://www.makeyougohmm.com/20060304/3020/#comment-54597 Dan - going to get one of those after bowling today, thanks for the added info. I'm not sending it in until I've exhausted all software options. Dan - going to get one of those after bowling today, thanks for the added info. I’m not sending it in until I’ve exhausted all software options.

]]> By: TDavid http://www.makeyougohmm.com/20060304/3020/#comment-54596 TDavid Sat, 04 Mar 2006 18:24:53 +0000 http://www.makeyougohmm.com/20060304/3020/#comment-54596 That was strange. Just got a popup from cocomment wanting to verify the post information. Must be their own CAPTCHA to weed out bots. That was strange. Just got a popup from cocomment wanting to verify the post information. Must be their own CAPTCHA to weed out bots.

]]> By: TDavid http://www.makeyougohmm.com/20060304/3020/#comment-54594 TDavid Sat, 04 Mar 2006 18:22:26 +0000 http://www.makeyougohmm.com/20060304/3020/#comment-54594 Oh man, when it rains it pours! Sorry to hear about that, Sterling :( Oh man, when it rains it pours! Sorry to hear about that, Sterling :(

]]> By: Dan http://www.makeyougohmm.com/20060304/3020/#comment-54593 Dan Sat, 04 Mar 2006 18:11:15 +0000 http://www.makeyougohmm.com/20060304/3020/#comment-54593 I seriously doubt that it is a hardware failure. If the USB I/O was really shot, then nothing should work in it. It sounds like you've got a bad driver for a USB device somewhere in the mix. I'm not too surprised, given that Microsoft has never really gotten the idea of Plug an Play right, leaving most users with Plug & Pray. Of course, the tech at Motion Computing would love for you to send the machine to them, as then they'd have you over a barrel and there wouldn't be much you could do about it. I find that good technical support rarely makes vague diagnoses like the one you were given. Did the tech at Motion Computing ever try to explain how the USB would work for a mouse but not for a keyboard or CD-drive. One hardware possibility that could cause this is if the power circuit on the USB I/O board went bad. The mouse probably doesn't draw enough power for it to be a problem. A simple way to test this is to get a powered USB hub and connect the mouse, keyboard and CD-rom drive to the hub, and have it power them. If they all work, then you know the issue is the power on the USB port. Good luck and let me know if this helps. I seriously doubt that it is a hardware failure. If the USB I/O was really shot, then nothing should work in it. It sounds like you’ve got a bad driver for a USB device somewhere in the mix. I’m not too surprised, given that Microsoft has never really gotten the idea of Plug an Play right, leaving most users with Plug & Pray.

Of course, the tech at Motion Computing would love for you to send the machine to them, as then they’d have you over a barrel and there wouldn’t be much you could do about it. I find that good technical support rarely makes vague diagnoses like the one you were given. Did the tech at Motion Computing ever try to explain how the USB would work for a mouse but not for a keyboard or CD-drive.

One hardware possibility that could cause this is if the power circuit on the USB I/O board went bad. The mouse probably doesn’t draw enough power for it to be a problem. A simple way to test this is to get a powered USB hub and connect the mouse, keyboard and CD-rom drive to the hub, and have it power them. If they all work, then you know the issue is the power on the USB port.

Good luck and let me know if this helps.

]]> By: Sterling Camden http://www.makeyougohmm.com/20060304/3020/#comment-54591 Sterling Camden Sat, 04 Mar 2006 17:56:36 +0000 http://www.makeyougohmm.com/20060304/3020/#comment-54591 Must be phase of the moon: http://www.chipstips.com/microblog/index.php/post/74/ Sorry, no help on your I/O problem. You didn't spill that Starbucks in the keyboard, did you? Must be phase of the moon: http://www.chipstips.com/microblog/index.php/post/74/

Sorry, no help on your I/O problem. You didn’t spill that Starbucks in the keyboard, did you?

]]>