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	<title>Comments on: How to bypass automated phone systems to reach human operators</title>
	<link>http://www.makeyougohmm.com/20060122/2869/</link>
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	<pubDate>Thu, 04 Dec 2008 19:46:18 +0000</pubDate>
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		<title>By: Sterling Camden</title>
		<link>http://www.makeyougohmm.com/20060122/2869/#comment-51643</link>
		<author>Sterling Camden</author>
		<pubDate>Mon, 23 Jan 2006 18:04:08 +0000</pubDate>
		<guid>http://www.makeyougohmm.com/20060122/2869/#comment-51643</guid>
		<description>I agree.  Automated phone systems are "penny wise, pound foolish."  They appear to help the bottom line by eliminating employees, but at the expense of pissing off customers.  Somewhere that has a big cost.</description>
		<content:encoded><![CDATA[<p>I agree.  Automated phone systems are &#8220;penny wise, pound foolish.&#8221;  They appear to help the bottom line by eliminating employees, but at the expense of pissing off customers.  Somewhere that has a big cost.</p>
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