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October 24, 2005

Workplace blog filtering

health and lifestyle, blogs and podcasting, politics — by TDavid @ 11:37 am PST

Guess it sucks to have the word “blog” in your URL if you want your content getting through to some workplaces that are going as far as banning the word at the company firewall. WIRED: No Longer Safe for Work: Blogs

Filtering out every blog isn’t a completely feasible project (and, in fact, Mason says his company’s filter doesn’t catch everything), but the technology to censor the lion’s share of blogs is fairly commonplace. From installing simple URL filters and content scanners to blacklisting ranges of IP addresses, myriad methods for shutting out blog content are available.

I can see filtering objectionable material at work, but let’s be real: filtering blogs? I’m not sure how effective this would be anyway, because of RSS and the employee could get the RSS through another site that doesn’t have “blog” in it. Somebody is probably already programming an RSS proxy that will replace any instance of “blog” in content with some other user-defined word.

A company anti-blog policy makes little sense to actually curb content getting blogged after work or off premises. It might actually encourage it from disgruntled employees. Conversely, an open blogging policy which clearly defines the type of material that cannot be blogged might actually give the company some extra exposure and good will.

If an employee really wants to blog something they can blog it after hours or use their cellphone to get the word out, so there is no technology that can stop that.

Some employers really need to learn to trust their employees more. Yes, there are employees who abuse internet access at work but I’ve yet to see one compelling study that shows that these same employees aren’t using the internet to get work done off the clock. The internet at work is sort of like the telephone and most employers don’t block who employees can call, do they? They may have policies about personal calls at work and internet usage should be defined in a company policy as well. That’s wiser than going all keyword ninja on the firewall.

Wait, none of these employers who block the use of the word blog will be able to see this? Doh!

Unrelated but I was glad to see the local Y finally has open WiFi. Too bad it only works in the lobby and toward the front of the building. They need to get some repeaters and then I’ll literally be able to blog from the treadmill. Scary, huh?

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  1. The smartest companies I’ve worked for have had basically the following Internet / Web policy:
    - We pay you to get work done, and to get it done in a timely and professional manner.
    - We trust you as an adult.
    - We know that you sometimes stay late, work through lunch, or even log in from home to finish up work tasks.
    - We’d be assholes if we begrudged you a few moments to check sports scores, e-mail your son from Hotmail, etc.
    - And besides, we know that there’s a lot of spontaneous learning that goes on, even from “fun” sites like BoingBoing and Things that Make You Go Hmm… ;)
    - Did we mention that we’re all adults here, and that the bottom line is that you do good work?

    ——

    Most companies with very strict Internet policies are, IMHO, probably wankers. My fav is Ebay, or at least one department of that company in which managers threatened to IMMEDIATELY FIRE anyone using the Internet for personal interests (e.g., looking up the local weather, pulling up a map to a diner for that evening, etc.) So sad, so shortsighted!

    At the end of the day, strict Internet policies are merely an inappropriate substitute for hiring responsible, mature workers and overseeing them with thoughtful, effective managers.

    Comment by Adam — October 24, 2005 @ 4:46 pm PST


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