Comments on: Netflix throttling?

By: Steve

Steve — Thu, 06 Mar 2008 04:36:47 +0000

Broken TRUST is what ultimately will end Netflix. Here’s why:
I can accept that such a company might not have every disc available in every location every day. As a customer, I understand and can wait. I’ll trust they’re being straight with me and cut them slack.
However, it is disingenuous to report that a locally unavailable movie must be shipped from another location THE NEXT DAY. There is no reason it couldn’t be shipped THAT day. Combine the one day delay for shipping from the distant location, extra travel time, plus no weekend service and you’ll wait a week for your movie. This is throttling plain and simple. A cheap trick. If Netflix had good will towards you as a customer it would simply locally ship the next choice in your queue the day you originally requested it.
Once you figure out their disingenuous strategy in one part of your dealings with Netflix, you can’t TRUST any part of their operation. Netflix smoothes over its fundamentally bad relationship with its customers with cheap prices. You might classify it as an abusive co-dependent relationship.
As soon as another company or technology comes along that doesn’t treat its customers neurotically, Netflix will go out of business. When customers are handled in underhanded ways, they GET IT. They’ll bolt at the first chance.

By: freddyC

freddyC — Mon, 23 Jul 2007 19:05:46 +0000

simply amazing. when im through renting all the older movies in my Q i’ll just save myself the aggrivation from now on by renting new releases from the video store.

By: anon

anon — Tue, 24 Apr 2007 06:02:54 +0000

I have just crossed the 2$ point this month in my rentals, and i\’ve noticed a SLOW down. LIke someone hit the breaks. The movies were so slow, I even reported the disk missing. It is 100% true they do this kind of stuff, then they will say your DVD is shipping, but maybe they check and algorithm and if your account is too high it adds a day. Also, they often ship the DVD from another location, like the opposite coast. THe best trick was when they sent me the wrong format several times, that really through me into a loop. I think it is false advertising \”unlimited\”, because it really isn\’t unlimited. I guess the people who use the service, are losing them money. Kinda weird to be a customer, and the enemy of their service at the same time. ha ha. It is ironic how they boast about 1 billion DVDs shipped though, if they didnt want us to rent a lot of DVDs why boast about it in in advertising?

By: Eric

Eric — Tue, 03 Apr 2007 18:13:49 +0000

why dont they just eliminate any plan over 4 at a time because they throtttle anything over that it seems

By: Eric

Eric — Tue, 03 Apr 2007 18:12:56 +0000

Well the above estimates are a little high. Lately I havent even been getting a full shippment during a week..before i could at least getting my plan limit a week and with two accounts i was oing pretty good. but recently its been way down. im not even recieving a full plan shippment a week now. i still recieve about nine a week total sometimes more but thats with 2 accounts with 6 at a ime. used two i could expect at least the full plan load per account per week now its about half that..give or take

By: Eric

Eric — Tue, 03 Apr 2007 15:36:44 +0000

If you really want an unlimited deal you’ll have tay about 60 bucks a month.. I got two seperate 6 at a time accounts and sometimes i recieve 12-18 a week..this is the only way to get the amount of movies i watch..It is expensive. about 60 bucks a month but its still worth it. if you really want to go crazy get 2 8 out accounts and get anywhere from 16-25 in a week. depending on shipping. if you only get one sipment a week you’d still get 16 a week. so if you can afford it thats the only way to get real unlimited rentals. at least semi-unlimited rentals..

By: Eric

Eric — Tue, 03 Apr 2007 03:45:23 +0000

Slow down the lesser useres shipments..they wont care as much as heavy users….either way you go, it’s completely unfair.

By: Eric

Eric — Tue, 03 Apr 2007 03:44:02 +0000

We should do something about this. i wish someone would dedicate a web site to this subjct. Like a full blown web page..not just a forum. Somehow we need to warn the dvd lovers of america and the world that netflix is like cancer. the more you give the more it takes. Who ever heard of punishing better customers. Punishing customers that are willing to spend more money, to me, is like shooting yourself in the foot or biting the hand that feeds.

By: Eric

Eric — Tue, 03 Apr 2007 03:40:41 +0000

Same for me..Being throttld badly by NF. At least blockbuster doesnt give you the option of more than 4 at a time so they wont have to throttle people. I am a switcher and am glad I did.

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» Netflix Throttling — Sat, 20 Jan 2007 21:01:04 +0000

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