Is this why the quality of Vonage calls lately has been spotty? I’m talking to a few people and halfway through the call they say “you’re dropping.” Had this happen more and more frequently the last couple weeks.

Vonage has selected VeriSign NetDiscovery(TM) Services to help develop the capability for law enforcement to legally intercept calls on its Voice over Internet Protocol (VoIP)-based digital phone services. Vonage is not presently subject to the requirements of the Communications Assistance for Law Enforcement Act (CALEA), but is voluntarily complying with its provisions through this relationship.

I can see the need to be able to listen in on the alleged bad guys, but this will just give services which aren’t voluntarily complying with CALEA a boost as bad guys will just jump to them. Therefore, this just invades the privacy of the rest of us good people. As a Vonage business and residential customer I give this a thumbs down. Whatever you do, Vonage, don’t let your quality suffer because our loyalty to your service ends there.

Did this post make you go hmm?

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